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Talent Resource Management: Successfully forged partnerships with four key external entities, significantly expanding our talent network in the Vietnamese market. Training and Development: Efficiently conducted three major employee training initiatives, encompassing an English language corner, a mentorship program, and sessions on medical knowledge pertinent to the Philippines. System Design and Implementation: Within the first month on the job, I spearheaded the design and rollout of a mentorship program, catalyzing the renewal and effective implementation of company policies. Employee Satisfaction Survey: Undertook and finalized the 2023 Employee Satisfaction Survey, delivering an in-depth analysis in the ensuing report.

Emphasized on drafting and implementing systems, driving the design and optimization of various project systems, including employee handbooks, hierarchical management systems, performance management systems, and employee benefits systems.

Led the headquarters' compensation team, overseeing workflow design, directors' salary reports, employee tax and insurance operations, and the establishment of employee benefits systems. Achieved an 80% conversion rate for the group's USDT payroll distribution. Optimized HRIS, restructuring the old system to enhance system response speed, security, stability, and backup capabilities.

Managed the Shared Service Center (SSC) comprehensively, overseeing HRIS implementation, employee relations, personnel records, visa management, compensation, benefits, data analysis, and training. Introduced HRIS and optimized processes.

Responsible for daily administrative and HR operations, including employee onboarding, offboarding, transfers, and rotations.