exorosey

Developed and implemented an efficient digital filing system that improved document retrieval time by 20%. Screened and prioritized phone calls and emails for executives, responding on their behalf when appropriate to optimize their communication flow. Crafted and formatted over 100 professional emails, memos, and reports per week, ensuring clear and concise communication and maintaining a 95% accuracy rate. Reduced communication errors by 30% by developing and implementing a standardized template for memos and reports. Improved call handling efficiency by 27% by implementing a new call routing system, reducing wait times for callers. Used Salesforce and QuickBooks to track client interactions and manage financial records.

Provided comprehensive administrative support to the executive team, including managing complex calendars, scheduling meetings with 20+ participants, and coordinating domestic and international travel arrangements, resulting in a 15% reduction in scheduling conflicts. Managed confidential information with utmost discretion, adhering to strict confidentiality protocols and maintaining employee trust. Streamlined expense report processing for executives by accurately tracking expenses, reconciling receipts, and submitting timely reimbursement requests, ensuring on-time reimbursement. Organized and facilitated weekly team meetings, including preparing agendas, accurately taking minutes, and distributing meeting materials to ensure effective communication and follow-up. Demonstrated strong attention to detail by proofreading, editing, and formatting documents and communications, ensuring accuracy and professionalism.