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Planning, managing and supervising all members of the operations team through nurturing, Responsible for high risk and low risk customer profiles, Handle customer profiles and identify profiles that indicate fraud or fake customers, monitoring, directing, coaching, Manage all operational activities on a daily basis

Planning, managing and supervising all members of the operations team through nurturing, Responsible for providing services to all customers interacting and handling customer requests, monitoring, directing, coaching, Manage all operational activities on a daily basis

Provide data weekly, KPI, QA Score, lateness, Productivity, Forecasting, Scheduling, Dashboard Achievement Monitoring agent activity on the floor

Provide information that customers need and accept customer questions

Collecting necessary supporting information and data from prospective customers, Responsible for the validity and completeness of documents

Managing project item needs, Warehouse data recap