fajar11
Team Leader
- I have an experience in Customer Services, Customer Cares, and Customer Support
- I have a good analyze about customer's problem and try to give them the best solution base on rules and SOP
- I have an experience as Team Leader
- I good enough to Data Analyze and make a simple Dashboard for help my job
- I Quick Learner and always give the best from me to my job, my company, and my client
Experience: 5 years
Yearly salary: $10,000
Hourly rate: $10
Nationality: 🇮🇩 Indonesia
Residency: 🇮🇩 Indonesia
Experience
Team Leader
Teleperformance Indonesia 2021 - 2023
- Lead team to achieve their KPI's Target - Analyze Team's performance, coaching, and developing team
Customer Service
Teleperformance Indonesia 2020 - 2021
- Handle Customer's Problem, analyze, and give a solution base on SOP
Skills
customer-success
customer-support
microsoft
tech-lead
english
indonesian
javanese