fajarkurwn
Seo Content Writer & Keyword Research
A proactive and versatile content writer with hands-on experience in SEO, customer service, and content creation. Holding a Bachelor's degree in Indonesian Literature from Yogyakarta State University with a GPA of 3.49, I have demonstrated the ability to create impactful written content and solve customer issues. I am committed to delivering high-quality work, improving my skills, and taking on new challenges in the creative and tech industries. I excel in both team collaboration and independent tasks and have a passion for continuous learning and growth.
Experience: 1 year
Yearly salary: $12,000
Hourly rate: $10
Nationality: 🇮🇩 Indonesia
Residency: 🇮🇩 Indonesia
Experience
Blog & SEO Specialist
Bittime Indonesia 2024 - 2025
Write and optimize SEO-driven content, targeting specific keywords to increase organic traffic. Produce educational articles, market analysis, and trending topic pieces to engage and educate readers. Conduct thorough competitor keyword research to ensure content competitiveness. Collaborate with the team to align content with the company’s goals and targets. Consistently achieve weekly content output goals, contributing to overall SEO growth and user engagement.
E-commerce Customer Service
Teleperformance Indonesia 2023 - 2023
Assisted in developing and improving an E-commerce chatbot, enhancing customer experience. Maintained accurate records and created monthly reports to track chatbot performance. Made calls to customers to introduce new features and gather feedback. Analyzed chatbot interactions and identified areas for optimization and improvement.
English Customer Service
Concentrix Indonesia 2023 - 2024
Provided professional customer support in English for a US-based market, handling inquiries via email. Addressed customer complaints effectively, ensuring high levels of satisfaction. Collaborated with other departments to resolve complex issues and ensure customer needs were met. Demonstrated exceptional communication and problem-solving skills, maintaining customer loyalty and satisfaction.
Creative Content Writer
Djawanews 2021 - 2024
Authored over 250 articles per month across a variety of topics including economics, technology, business, and automotive. Developed SEO content to enhance website visibility and search engine ranking. Edited and proofread content to ensure high quality and consistency. Conducted in-depth research and fact-checking to maintain credibility and relevance in articles. Worked both independently and as part of a team to meet tight deadlines.
Skills
content-writer
seo
english