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Customer Service Representative
A highly motivated individual with a strong interest in technology, particularly Web3. Highly disciplined individual with a strong commitment to continuous learning. A fast learner who thrives in environments that foster success and professional growth. Eager to leverage skills and knowledge effectively.
Experience: 2 years
Yearly salary: $12,000
Hourly rate: $40
Nationality: 🇮🇩 Indonesia
Residency: 🇮🇩 Indonesia
Experience
Customer Service Representative Agent
Transcosmos Indonesia 2023 - 2026
Assist customers with account issues, logistics, and after-sales concerns through live chat. Provide support based on established guidelines and protocols. Deliver accurate solutions to customer problems and inquiries. Escalating complex or unresolved customer issues directly to the appropriate department or team. Implement effective communication strategies and build strong relationships with customers.
Internship
Dinas Pendidikan Kota Semarang 2021 - 2021
Assisted in building and developing profile websites for all public elementary schools in Semarang City in collaboration with Semarang City's Department of Information and Communication Technology. Facilitated the process of socializing the profile websites to teachers and staff members through seminar events. Recorded and compiled administrative data of public elementary schools in Semarang City.
Skills
customer-support
english