farouqtijani

Customer Support

I’m a dedicated and detail-oriented customer support professional with strong communication skills and a passion for helping people. I specialize in providing fast, clear, and friendly support across chat, email, and social platforms. With a background in social media management, I bring a deep understanding of online communities and user engagement. I’m now focused on delivering excellent customer experiences in Web3 and digital environments.



Experience: 1 year

Yearly salary: $10,000

Hourly rate: $20

Nationality: 🇳🇬 Nigeria

Residency: 🇳🇬 Nigeria


Experience

Social Media Manager
Damies Collection
2022 - 2024
Planned and scheduled content across platforms like Instagram, TikTok, and X. Created engaging posts, captions, and short-form videos using Canva and trending formats. Grew audience engagement through comments, DMs, and daily interaction Tracked analytics to improve content performance Researched trends to keep content fresh and relevant.

Skills

community-manager
customer-support
marketing-communication
non-tech
reliability
english