I am professional in Marketing Communication, Digital Marketing in Building Material and Home improvement Multinational Retail Company wiith more than 4 years experience, Focus on research and development efficiency of marketing cost. Customer behaviour path and customer services oriented. Able to work under target and pressure. My last role as Team Leader Customer Services and Digital Marketing and E-commerce at Mitra10 Ahmad Yani Surabaya. I also develop my others skill such as web development (CMS) and stocks, crypto research, Video editing and copywriting. I have a gigs on fiverr and upwork for my side hustle.
Experience: 4 years
Yearly salary: $10,000
Hourly rate: $20
Nationality: 🇮🇩 Indonesia
Residency: 🇮🇩 Indonesia
Experience
Lead Staff Branch Digital Marketing and E-commerce
Mitra10 Ahmad Yani Surabaya 2022 - 2024
Working under target for marketing and result sales for all product Building Material and Home Appliances. Was reaching top Number 1 of 47 Store in Indonesia. for Selling Product on March 2023. Responsible to manage Social Media Marketing, Whatsapp blast, Instagram Official, Tiktok Mitra10.
Sales Executive Vespa Piaggio and Aprillia motorcycles
PT Smart Mulia Abadi 2022 - 2022
Working under target for marketing and result sales for Vespa and Aprillia Motorcycles. Manages to used marketing social media tools, Facebook, Instagram and Google ads.
Customer Support Officer (remote)
Rain Crypto Exchange Bahrain 2022 - 2022
Finished ticket question and complain from customer related deposit and withdrawal. Enhance customer services experience with fast and solved responses.Working remote 5 hours per day.
Head Barista/Supervisor
Tlafelice Kuwait 2020 - 2022
Product quality check, have been doing smooth operation café. Stock report In/Out. Training matrix for newly join barista. Report logbook sales and manage customer feedback. Working under target for daily and monthly sales. Developed customer experience by implementing new products, and services.
Social Media Content
Best Hostels Bali, Indonesia 2019 - 2020
Research and reviewed spot-spot for travelling purposing for backpacker. Growth natural engagement with audience and follower. Writing caption for Instagram with copywriting skill. Editing video for clients using adobe premiere pro and adobe after effects.
Project lead Website Company
PT. Putra Mandiri Ekspres Sidoarjo, Indonesia 2017 - 2018
Arrange and planned website design and content company. Manage and developed resource for content website, such as Photo, Profil description. Manage content, hosting, and domain yearly as request by the owner.
Skills
