filipelima

 Dynamic and enthusiastic Customer Support Specialist with an extensive 9-year track record of engaging customers in dynamic, fast-paced environments. with customer-facing experience in retail and online support roles. Fluent in both English and Portuguese, with strong communication skills for calls, live chat and email interactions. Proficient in identifying isolated customer experiences and escalating critical issues. Well-versed in utilizing written communication expertise to enhance customer satisfaction. Currently seeking new opportunities in the developing world of Cryptocurrency and Blockchain technology. I am seeking to secure a position with a Cryptocurrency/Blockchain oriented project or company where I can successfully apply the skills I've learned and used as well as those gained navigating and interacting with nearly all areas of the Cryptocurrency ecosystem. I have a strong working and conceptional knowledge of all non coding areas of the ecosystem such as Web3, layer 2, Blockchain, NFTs, Lending, CDP, DEFI, Smart Contracts. I am ready to give everything I have to someone willing to give me an opportunity and offer the necessary guidance so I can contribute for the company to achieve its goals and for my professional and personal development.