firebox1

Engineering Supervisor

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I am a Supervisor-level professional with managerial responsibilities in the medical equipment industry. I have extensive experience managing end-to-end projects, including installation, user training, handover, and after-sales support. My role involves coordinating schedules, handling customer complaints, performing sales service activities, and negotiating with vendors and customers to resolve technical and operational issues.

I am well-versed in regulatory compliance, particularly Indonesian Ministry of Health requirements and CDAKB (Good Distribution Practices for Medical Devices), and I ensure that SOPs are implemented consistently and effectively.

I am currently looking for opportunities related to medical equipment operations, project management, after-sales service management, or supervisory/managerial roles where I can contribute my technical, regulatory, and leadership expertise to drive operational excellence and customer satisfaction.

Experience: 2 years

Yearly salary: $10,000

Hourly rate: $10

Nationality: 🇮🇩 Indonesia

Residency: 🇮🇩 Indonesia

Experience

engineering
PT Santo tech Indonesia
2017 - 2026
Plan, coordinate, and ensure the smooth execution of medical equipment installation and user training schedules in accordance with project timelines and customer requirements. Receive, analyze, and manage customer complaints, working proactively to provide effective and timely resolutions. Perform sales service and after-sales support for medical equipment, ensuring customer satisfaction and long-term business relationships. Conduct negotiations with vendors and customers regarding technical issues, operational problems, and evolving customer needs. Ensure full compliance with medical device distribution and regulatory requirements in accordance with the Indonesian Ministry of Health regulations (CDAKB). Monitor, implement, and ensure that standard operating procedures (SOPs) are properly executed and consistently followed across all related activities. Manage and oversee end-to-end project execution, including project initiation, installation, handover, and comprehensive after-sales support
engineering
PT Santo tech Indonesia
2017 - 2026
Plan, coordinate, and ensure the smooth execution of medical equipment installation and user training schedules in accordance with project timelines and customer requirements. Receive, analyze, and manage customer complaints, working proactively to provide effective and timely resolutions. Perform sales service and after-sales support for medical equipment, ensuring customer satisfaction and long-term business relationships. Conduct negotiations with vendors and customers regarding technical issues, operational problems, and evolving customer needs. Ensure full compliance with medical device distribution and regulatory requirements in accordance with the Indonesian Ministry of Health regulations (CDAKB). Monitor, implement, and ensure that standard operating procedures (SOPs) are properly executed and consistently followed across all related activities. Manage and oversee end-to-end project execution, including project initiation, installation, handover, and comprehensive after-sales support

Skills

biotech
customer-support
entry level
legal
medical
sales
strategy
engineering-manager
english
indonesian
javanese
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