frauejer

As a key leader in nationwide Private Banking projects, I drove end-to-end IT implementations for the EasyTax tax regulation software. I collaborated closely with project teams to develop detailed requirement specifications and tailored high-quality solutions by capturing and analyzing customer needs. Serving as the primary point of contact, I optimized application management processes, rigorously planned and executed testing activities, and provided expert technical support to ensure smooth release and rollout processes.

Delivered tailored technical solutions and configured system functionalities for Avaloq Banking Software upgrade projects, enhancing system efficiency. Collaborated with clients, business analysts, and software partners to gather and implement requirements, improving client satisfaction. Provided expert 3rd-level support for Corporate Actions, ensuring issue resolution with minimal disruption and reducing downtime.

Led the expansion of data models to meet custom requirements, driving full project lifecycles from requirements analysis through testing and operational support, resulting in improvement in system efficiency. Advised clients on integrating business and technical needs through on-site workshops, enhancing client satisfaction. Coordinated software development initiatives and provided expert 3rd-level support, reducing system downtime through continuous monitoring and refactoring.