freddyyy
Community Management
PAST PROJECTS I'VE WORKED FOR -'ART OF MOB -WOLF OF SOL -GOOD SKELLAS -INFECTED MOB -DAPPER DUCKS -FLIPPER COIN -STRAYZ DEVIANT -KAZUKI -GLAT DEGEN -DRIPPY ZOMBIES -PRIMAL DAO -CUPHEADS -ALPHA 'N'SHILL DAO. -WOW WOLVES - FLIPPER COIN
Lagos, Nigeria Community Manager, Community Moderator 02/2020 – 05/2022
Contribute to the ongoing development and refinement of the Team Manager role
Ensure the performance management process is in place and employee development is a priority for all employees on the team
Provide strong team leadership to motivate and strengthen individual and team performance by
Ensuring the performance management process is in place and employee development is a priority for all employees on the team
ENGAGEMENT COMMUNITY MANAGEMENT SKILLS
Excellent communication skills
Listening & Analyzing
Response & Escalation
Moderation & Conflict Facilitation
Promoting Productive Behaviors
Empathy & Member Support
Facilitating Connections
New Member Recruitment
New Member Welcoming
Member Advocacy
Behavior Change & Gamification
BASIC SKILLS
>I always seek to contribute my expertise as a Manager for further growth and development of any project I partake in.
>As a community manager I can help route those issues to the right people, such as;
- product managers or support agents.
-helping ensure they don't get lost in the shuffle or touch off a negative comment thread.
I'll be doing mainly these for the community
・Watching over the members and ensuring their safety and peace by taking necessary actions on certain occasions.
・Taking care of the support tickets and assisting those who seek help.
・Interacting with people and responding to their questions.
・Welcoming newcomers and guiding them through the community.
・Being in touch with the team and updating them with the latest news.
Ensuring the performance management process is in place and employee development is a priority for all employees on the team
ENGAGEMENT COMMUNITY MANAGEMENT SKILLS
Excellent communication skills
Listening & Analyzing
Response & Escalation
Moderation & Conflict Facilitation
Promoting Productive Behaviors
Empathy & Member Support
Facilitating Connections
New Member Recruitment
New Member Welcoming
Member Advocacy
Behavior Change & Gamification
BASIC SKILLS
>I always seek to contribute my expertise as a Manager for further growth and development of any project I partake in.
>As a community manager I can help route those issues to the right people, such as;
- product managers or support agents.
-helping ensure they don't get lost in the shuffle or touch off a negative comment thread.
I'll be doing mainly these for the community
・Watching over the members and ensuring their safety and peace by taking necessary actions on certain occasions.
・Taking care of the support tickets and assisting those who seek help.
・Interacting with people and responding to their questions.
・Welcoming newcomers and guiding them through the community.
・Being in touch with the team and updating them with the latest news.
Experience: 3 years
Yearly salary: $200,000
Hourly rate: $200
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience
Skills
community-manager
english