fruityvegetable

Collaborates cross functionally with other departments and third-party vendors, gathering insight on scope of projects to provide feasibility, time projections and updates on the health of assigned projects and tasks. Identified and assessed risk to company intellectual property through thorough code checks, mitigating risk of cross site scripting, ensuring honesty and protecting work created by the company. Authored both internal and customer-facing training collateral and documentation to leverage the functionality and capabilities of software to optimize processes, expediting results and reducing overhead. Analyzed data trends via internal monitoring systems, identifying and blocking bot traffic earlier, resulting in increased accuracy of data. Spearheaded a project, gathering and analyzing geographical location data of users, leveraged for push notification usage for a website under company jurisdiction, driving traffic to the website resulting in increased brand awareness and sales. Gathered requirements for and generated ad-hoc reports across multiple databases, ensuring validity and providing actionable insights for clientele, driving data backed decisions for key stakeholders and leadership. Managed onboarding and initial setup for clientele and new hires, overseeing permissioning and security grouping, mitigating risk to intellectual property. Processed tickets and escalations, troubleshooting code and build-outs, resulting in faster speed to successful deployment and supporting ongoing functionality of software. Assists in setup of push notification for real simple syndication (RSS) feeds, alerting designated customer segmentations to receive tailored notifications, driving targeted traffic to websites and landing pages, indirectly increasing revenue.

Served as an in-class resource, helping students learn by answering questions and elaborating on complex topics, promoting understanding and supporting success. Facilitated breakout sessions utilizing the tenets of andragogy to ensure students were productive and timely with assignments, guiding students on how and where to find solutions, promoting an environment of supported autonomy.

Designed and created curriculum for one-on-one and small group teaching sessions, utilizing pedagogical theories to engage young learners and motivate them to understand technical concepts, create functional coding projects, driving success through gamification and understanding.

Before transitioning into tech, I worked a variety of roles such as bartending, delivery driving, cooking, and serving tables. Through these roles I learned a lot about customer service and professionalism.