ganiat

Designed and deployed a 3-board Monday.com system (Projects, Milestones, Vendors) for endto-end workflow automation • Built automation logic that reduced manual tracking and follow-ups by 50–60% • Implemented milestone tracking and alert systems, improving deadline adherence. • Developed dashboards and data structures for real-time reporting and vendor performance analysis.

Monitored ride orders and maintained real-time order-tracking dashboards to ensure on-time fulfillment and visibility. Built automation-driven systems for inventory, payments, and operational tracking, reducing manual processing time by approximately 40–50%. Managed dispatch rider movement records and performed task assignment via dispatch logs/CRM to optimize route coordination and reduce delivery delays. Managed client information in the CRM to ensure accurate, secure records and smoother customer interactions.

Acted as liaison between patients, holistic providers, and HSA/insurance partners to ensure smooth and compliant payment processing. Implemented workflow, email, and CRM automations that reduced routine administrative work by approximately 30–40%. Reconciled provider payment records with HSA accounts to resolve discrepancies and prevent payout delays. Documented SOPs and workflows to support consistency, scalability, and smooth team handovers. Prepared billing-related documentation and supported structured client follow-ups.