gannicuscrypto

Hired by SoftINSA to provide services in Mercedes Benz Portugal Project. Management and maintenance of computer equipment. Installation of operating systems, business and third-party applications. Migrations, application and system testing, monitoring and execution of Windows10 Rollout. Provision of support and troubleshooting service to users (2nd line - On-site support). Creation and maintenance of User Accounts (Admin.Net /AD). Group Management and Departmental File Shares. Installation, Management and Maintenance of Windows Servers. Management and maintenance of Backup and Restore services. Determination and resolution of incidents related to network infrastructure and maintenance.

Hired by GLINTT to provide services in Mercedes Benz Portugal Project. Management and maintenance of computer equipment. Installation of operating systems, business and third-party applications. Migrations, application and system testing, rollout execution for Windows 7. Provision of support and Troubleshooting service to users (1st and 2nd line). Creation and maintenance of User Accounts (Admin.Net /AD). Installation, Management and Maintenance of Windows Servers. Management and maintenance of backup services, Tapes and Restores. Determination of incidents related to network infrastructure, connectivity issues, TCP/IP, DNS, DHCP.

Hired by ParaRede and allocated to Mercedes Benz Portugal Project. Management and maintenance of computer equipment. Installation of operating systems, business and third-party applications. Provision of support service to users.

Perform various types of customer support and maintenance services in the company and Clients. Administration Implementation of Systems and Services. Infrastructure Management and Maintenance. Client Data Center Moves. Rollouts of systems applications in different environments. Installation Operating Systems and Applications Maintenance Enterprise Applications. Customer Support and Outsourcing in : Mercedes Benz Portugal.