garryson003
Senior Rust Engineer
Dedicated and experienced support professional with expertise in the cryptocurrency and blockchain industry. Proven ability to handle customer inquiries, resolve technical issues, and deliver exceptional service. Adept at fostering strong relationships with clients and collaborating with cross-functional teams to ensure customer satisfaction.
Experiece: 6 months
Yearly salary: $12,000
Hourly rate: $25
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience
Customer Support Representative
Bitget 2022 - 2024
Managed a high volume of customer inquiries across multiple channels. Provided expert support on cryptocurrency transactions and platform features. Resolved technical issues, achieving a high customer satisfaction rate. Trained new team members, sharing best practices for customer engagement.
Customer Support Specialist
CoinW 2021 - 2021
Assisted users with account management and troubleshooting. Addressed and resolved escalated issues promptly and professionally. Contributed to creating a knowledge base, reducing repetitive queries.
Support Agent
Coinex 2020 - 2020
Responded to customer inquiries regarding cryptocurrency transactions. Maintained accurate records of customer interactions and feedback.
Skills
kyc
solana
english