gildd

Data Analyst

I am a seasoned data analyst, driven by a continuous pursuit of learning and growth.


Experience: 4 years

Yearly salary: $20,000

Hourly rate: $20

Nationality: 🇵🇭 Philippines

Residency: 🇵🇭 Philippines


Experience

Lead Interaction Analyst
Teleperformance
2020 - 2022
Played a key role in the creation of syntax for call category classification in CallMiner, leading to its recognition and receipt of an award at the annual CallMiner Industry Summit 2022. Generated 10-12 daily reports through automation, resulting in a 50% reduction in report generation time and increased accuracy. Developed dashboards and data stories to communicate insights to different stakeholders and improve decision-making. Provide recommendations and develop strategies to solve critical business problems. Collaborate effectively with stakeholders to ensure project success.
Part-time Instructor
Philippine State College of Aeronautics
2020 - 2021
Educated students on practical applications of mathematics in personal finance, graphs, and basic data management. Helped students engage with the subject through real-world examples.
Safety Officer Data Analytics
Cebu Pacific Air
2020 - 2020
Processed safety reports submitted in the Safety reporting system (Intelex). Conducted analysis and risk assessment of safety reports. Performed periodic trend analysis of the safety reports submitted through the Safety reporting system. Coordinated with all concerned departments with regard to safety issues that have been raised. Assisted in assessment and surveillance for outstation during safety inspection.

Skills

big-data
data viz
data-science
analyst
english