godyz19

Customer Service

Hi, my name is Chris, and I’m 24 years old. I had done my degree (accounting), and work as an audit intern in BakerTilly Malaysia. I had also work as customer service in UPTX for half a year, which gain me a lot of experience and fun. I wish to find an accounting job, whichever it is intern/ junior will be fine to me. I am willing and eager to explore Web3 industry, which I can bring my past experience and knowledge to it, I can also learn new skills and knowledge in this industry. Hope to work together soon.



Experiece: 6 months

Yearly salary: $54,000

Hourly rate: $30

Nationality: šŸ‡²šŸ‡¾ Malaysia

Residency: šŸ‡²šŸ‡¾ Malaysia


Experience

Customer Service
UPTX
2024 - 2025
-Customer support, primarily in English, to help user solving problem and ensure their -satisfaction about the platform -Strict adherence to data privacy and security guidelines was maintained, protecting private client and company data -Competent in backend functions, such as examining cash flows, resolving technical/ problems, and examining consumer behavior to find workable solutions -Focused on managing client accounts, responding to online inquiries, and offering accurate answers with pre-written scripts and personalized answers.
Audit intern
BakerTilly Malaysia
2022 - 2023
-Engagements involved: Chemical, Healthcare industries -Involved in team coordination, assist senior in audit field work Communicate with clients about the project progress, working documents needed -Communicate with customers about the audit work that being done, acknowledge them about audit system

Skills

accounting
communication
customer-success
customer-support
english
chinese-mandarin
malaysian