gourav54

Investigating suspicious transactions utilizing blockchain analytics and transaction monitoring alerts. Analysing account activity to detect anti-money laundering (AML) risks, sanctions exposure, illicit indicators, and platform abuse. Documenting case findings within case management systems to generate clear, audit-ready narratives. Escalating complex activity for enhanced due diligence (EDD) and regulatory reporting review. Submitting Suspicious Activity Reports (SARs) regarding suspicious account activity, illicit exposure, and platform abuse indicators. Reviewing Know Your Customer (KYC) records, source of funds data, and adverse media to validate risk. Monitoring high-risk customers and wallet activity for patterns associated with money laundering. Identifying typologies involving layering, structuring, and the rapid movement of funds across virtual assets.

Spearheaded the development and implementation of robust blockchain data collection, analysis, and investigation frameworks. Conducted in-depth analysis to identify and leverage heuristics for expanding datasets and enhancing investigative capabilities. Led blockchain-based investigations into a wide range of financial crimes, including fraud, money laundering, terrorist funding, sanctions violations, and more. Proactively identified modus operandi and patterns associated with illicit activities, linking them to known Advanced Persistent Threat (APT) groups. Traced stolen cryptocurrency across multiple blockchains, identified wallet clusters and exchange connections, and actively supported asset recovery efforts. Conducted comprehensive on-chain and off-chain data analysis to identify patterns, red flags, and potential bad actors. Developed and implemented innovative investigative methodologies and workflows tailored for blockchain-based investigations. Effectively induced, trained, and supervised a team of investigators, fostering a culture of excellence and continuous learning. Provided subject matter expertise, SQL training, and Tableau instruction to team personnel. Collaborated with cross-functional teams to address diverse objectives, including data engineering queries, research, analysis, and technical writing for marketing and sales enablement. Contributed significantly to the development of multiple cryptocrime-related reports, covering topics such as terrorist funding, annual hackhub, impersonation scams, pig-butchering, exit scams, sanctions, Tornado Cash, ransomware, Ransomware-as-a-Service, Russia-Ukraine conflict, Israel-Hamas conflict, and illicit activity on Stablecoins. Played a key role in developing a new taxonomy for categorizing Virtual Asset Service Providers (VASPs) and building insightful dashboards, such as the token health dashboard, which was integrated into the KYB product.

Collected and analyzed performance data of seller support associates to inform management decision-making. Conducted quality audits of queries handled by associates to ensure adherence to service standards. Provided timely and efficient support to Amazon Sellers and Merchants, including appropriate escalation of merchant issues related to platform listings. Enhanced merchant accessibility by troubleshooting issues, driving process improvements, developing internal documentation, and fostering a positive team environment while meeting service level agreements for phone and email escalations. Collaborated effectively with cross-functional teams, including Product Quality, Catalogue Quality, Payments, Merchant Investigations, Compliance, B2B Sales, and Risk Management, to address merchant challenges.

Conducted in-depth investigations into suspected fraudulent transactions, identifying patterns and trends to prevent future financial and inventory losses in the North America and Europe regions. Developed and implemented new fraud detection rules and models to enhance the accuracy and efficiency of fraud prevention systems. Contributed to the analysis and improvement of Standard Operating Procedures to enhance fraud prevention capabilities. Collaborated with cross-functional teams, including risk management, compliance, and customer service, to address fraud-related issues. Analyzed transaction datasets to identify emerging fraud threats and develop strategies to mitigate them. Led team meetings and process update sessions to address knowledge gaps and ensure effective operations. Served as a mentor, assuming responsibility for reporting and quality auditing tasks within the team and on the department level.

Managed the settlement process for new lending and discharge requests, ensuring meticulous adherence to all requirements and conditions. Created and maintained loan accounts while demonstrating expertise in identifying and mitigating unsecured lending risks. Served as a short-term assistant production lead during peak business periods, demonstrating leadership and organizational skills. Actively contributed to the Risk Management Team, assessing monetary, information, and reputation risks and implementing effective mitigation measures through Root Cause Analysis (RCA) and 5-Why techniques.