gpricop

Led a team of IT professionals, fostering collaboration and continuous improvement. Oversaw cloud-based solutions, servers, networks, and security protocols, ensuring high availability and performance. Managed IT projects, including system upgrades, migrations, and new technology implementations, delivering on time and within budget. Leveraged AI tools and automation to optimize workflows and improve operational efficiency. Ensured GDPR compliance, implemented 2FA/MFA, managed Fortinet VPN, and participated in ISO audits.

Managed IT support team, ensuring timely resolution of technical issues and high customer satisfaction. Developed IT support policies and procedures to improve efficiency and service quality. Coordinated with vendors for hardware/software procurement and maintenance. Conducted system audits and performance reviews to ensure optimal IT infrastructure operation.

Provided 24/7 monitoring and first-level support for servers and networks. Installed, configured, and maintained computer hardware, operating systems, and applications. Managed user access to corporate file shares and ensured data security. Supported IT projects, including hardware improvements and software upgrades.

Provided 24/7 monitoring and first-level support for servers and networks, escalating issues as needed. Installed, configured, and maintained computer hardware, operating systems, and applications. Managed user access to corporate file shares and ensured data security and integrity. Collaborated with software and hardware vendors to resolve technical issues and procure necessary equipment. Supported IT projects, including hardware improvements, software upgrades, and platform migrations.

Resolved technical issues for customers and employees, ensuring minimal disruption. Managed company websites and maintained IT infrastructure, including servers, computers, and networking equipment. Provided IT support for hotels along the Romanian coast during peak seasons.

Provided technical support for hardware, software, and network issues. Managed company websites and email accounts. Conducted customer training sessions on company applications.

Provided technical support for hardware, software, and network issues. Managed company websites and email accounts. Delivered technical support and training for the Power Online application.

Created and managed daily playlists for broadcast, ensuring seamless and timely delivery of content. Oversaw all video broadcasts, ensuring high-quality transmission and adherence to schedules. Added graphics for daily news programs, TV shows, and other on-air content, enhancing visual appeal and viewer engagement. Collaborated with production teams to troubleshoot and resolve technical issues during live broadcasts.

Successfully integrated and expanded a neighborhood network initially built during childhood, growing it to support 100+ users. Played a key role in increasing the number of users on the network, ensuring scalability and reliability. Designed, configured, and maintained wired network setups, optimizing performance and connectivity. Ensured smooth and uninterrupted network operations through proactive monitoring, troubleshooting, and maintenance. Provided technical assistance to Internet provider customers, resolving connectivity issues and improving customer satisfaction.