gracedevi

Produced daily content for general and Seraph posts. Consistently achieved KPI targets per week(60K+ views for general posts, 12K+ for Seraph). Reached up to 200K views on general content & 20K views on Seraph content in a week. Earned $180,000 volume trade & Built account from 0 to 1,3K in 3 months.

Developed and executed campaign strategies, including official announcements and articles. Conducted market research (token analysis, KOL & media sourcing) to support data-driven planning. Managed a global KOL team; contacted 169 KOLs and secured 109 cross-promotion agreements within 3 months. Successfully managed dozens of projects, launching tailored campaigns on our platform with token allocations starting from $5,000 and reward pools up to $20,000 — achieving a 70% deal closing rate. Oversaw reward calculations and distribution, and delivered post-campaign performance analysis and strategic feedback.

Checked & prepared Daily Journal Report. Reviewed and prepared Daily Journal Reports to ensure accuracy and completeness. Compiled, organized, and maintained company documentation and records. Prepared daily operational reports to support internal monitoring and reporting.

Reviewed and prepared daily journal reports to ensure accurate financial recording. Performed payment reconciliation (Cash, Credit Card, City Ledger, Paid Out). Audited outlet bills and guest check-out folios to maintain billing accuracy. Conducted room revenue reconciliation and supported invoicing processes. Reconciled Accounts Receivable (AR Trade & Guest Advance Deposit). Assisted the General Cashier with bank reconciliation. Achieved up to 80% collection success rate, ensuring outstanding receivables were fully paid upon billing follow-up.

Managed guest check-in and check-out for individuals and groups. Handled reservations (online & phone) and processed payments accurately. Delivered excellent guest service by providing information and resolving complaints professionally. Drove revenue growth by actively upselling rooms, facilities, and hotel services to guests. Promoted membership programs (Santika & Kompas Group) and successfully converted walk-in guests into members with 60% rate.

Managed guest check-in and check-out for individuals and groups. Handled reservations (online & phone) and processed payments accurately. Delivered excellent guest service by providing information and resolving complaints professionally. Drove revenue growth by actively upselling rooms, facilities, and hotel services to guests. Promoted membership programs (Santika & Kompas Group) and successfully converted walk-in guests into members with 60% rate.