gsmilingjr
Customer Service/Sales
I’m a dependable, service-driven professional with a unique background that bridges
plumbing and technical field work with sales, outreach, and customer engagement.
Whether I’m repairing water systems or generating leads for high-
performance sales teams, I bring the same level of reliability, adaptability, and
dedication to every role I take on.
My plumbing career has taken me from fast-paced residential jobs to large institutional
campuses—responding to 20+ weekly calls, troubleshooting emergencies, and installing
everything from tankless water heaters to ADA-compliant systems. I’m known for my
strong diagnostics, clean job sites, and professionalism with customers and supervisors
alike.
Earlier in my career, I led regional outreach for nonprofits and broke records in door-to-
door marketing, eventually being promoted to a sales team for one of the Southeast’s
top home improvement companies. I’ve consistently delivered under pressure—often
balancing multiple jobs at once—and I thrive in environments where communication,
technical skill, and trust matter most.
I’m currently open to opportunities customer service related in Web3 and Cryptocurrency or sales roles where my people skills and service mindset can drive results.
Let’s connect if you’re looking for someone who can solve complex issues with customers, close a deal, and build
lasting customer trust.
plumbing and technical field work with sales, outreach, and customer engagement.
Whether I’m repairing water systems or generating leads for high-
performance sales teams, I bring the same level of reliability, adaptability, and
dedication to every role I take on.
My plumbing career has taken me from fast-paced residential jobs to large institutional
campuses—responding to 20+ weekly calls, troubleshooting emergencies, and installing
everything from tankless water heaters to ADA-compliant systems. I’m known for my
strong diagnostics, clean job sites, and professionalism with customers and supervisors
alike.
Earlier in my career, I led regional outreach for nonprofits and broke records in door-to-
door marketing, eventually being promoted to a sales team for one of the Southeast’s
top home improvement companies. I’ve consistently delivered under pressure—often
balancing multiple jobs at once—and I thrive in environments where communication,
technical skill, and trust matter most.
I’m currently open to opportunities customer service related in Web3 and Cryptocurrency or sales roles where my people skills and service mindset can drive results.
Let’s connect if you’re looking for someone who can solve complex issues with customers, close a deal, and build
lasting customer trust.
Experience: 11 years
Yearly salary: $50,000
Hourly rate: $25
Nationality: 🇺🇸 United States
Residency: 🇺🇸 United States
Experience
Chauffeur
Going Coastal Transportation 2024 - 2025
Delivered timely and professional transportation services for Boeing employees and airport travelers, maintaining exceptional safety, reliability, and customer satisfaction. Persuaded travelers waiting on rideshare apps (e.g., Uber) to use company shuttle services by building rapport and clearly communicating convenience and value. Frequently requested by repeat passengers for courteous demeanor and consistent, high-quality service. Demonstrated strong discipline and time management by successfully working dual roles and managing a demanding schedule (14+ hour workdays).
Outside Marketing Representative
Southern Industries 2024 - 2024
Generated 32 qualified leads in first month, outperforming regional average of 12/month and leading the Southeast region in door-to-door performance. Achieved 40% lead-to-appointment and 10% appointment-to-sale conversion rates through customized outreach and client-centric messaging. Promoted to Sales Team after first month; shadowed top-performing reps, assisted in closing two high-ticket projects valued at $30K+ and $10K+. Adapted corporate pitch strategy to a more relational approach, earning praise from leadership for initiative and authenticity. Demonstrated consultative sales approach by identifying client-specific needs and advocating for tailored service options.
Skills
customer-support
english