gustavocerdas

Sales Operations Business Architecture & Analytics

VBA | Microsoft Copilot Studio | Pandas & Python | Power Query | Business process automation


Experience: 5 years

Yearly salary: $34,000

Hourly rate: $10

Nationality: 馃嚚馃嚪 Costa Rica

Residency: 馃嚚馃嚪 Costa Rica


Experience

Sales Operations Business Architecture & Analytics
World Wide Technology
2023 - 2025
Collaborated with Sales Operations, IT, and analytics teams to optimize processes, enhance decision-making, and improve efficiency. Led process design, data analysis, and reporting to drive operational improvements. Provided software enhancement recommendations, root cause analysis, and business insights while supporting customer onboarding and system optimizations. Strong problem-solving and communication skills to drive impactful solutions.
FinOps AP Analyst
Amazon
2021 - 2023
FinOps Analyst FinOps Analyst Amazon 路 Full-timeAmazon 路 Full-time Jun 2021 - Dec 2023 路 2 yrs 7 mosJun 2021 to Dec 2023 路 2 yrs 7 mos Costa Rica 路 HybridCosta Rica 路 Hybrid Keep control on open balances by performing account dive deeps, reconciliations and collection to restrain open balances. Technologies: - Python - Selenium Library and Pandas Library - Robot Framework - SQL Queries - Power Query

Skills

business-development
customer-support
data-entry
python
sql
visual-basic
analyst
english