hafizdaylini

KYC Management Verify customer documents in compliance with applicable KYC (Know Your Customer) standards. Address issues related to the KYC process, including document rejection or revision requests. Safeguard customer data in adherence to privacy and data security principles. Customer Support (Telegram) Monitor and promptly respond to customer inquiries, complaints, or issues raised in the Telegram group. Provide quick and accurate solutions to technical and non-technical problems reported by customers. Communicate professionally and foster positive relationships with the community. Backend Operation Support Assist with backend operations of the Web3 platform, including monitoring on-chain transactions. Analyze transactional data to detect suspicious or fraudulent activities. Support the integration of new systems or backend improvements related to KYC and customer services. Collaboration & Reporting Collaborate with other teams (technical, legal, and product) to resolve customer issues or improve system functionality. Prepare regular reports on KYC performance, customer issues, and backend activities for management.

Prepare for distribution needs. B. Banners, cameras and other tools. Make sure all volunteers are healthy. Providing photo reports of marketing activities. Create a report on each activity and report at daily and weekly meetings.

Create a mapping plan for the distribution of aid to the community. Analysis of where to enter the Covid19 Red Zone. Establish a schedule for distributing aid to the community during Ramadan month. Evaluation of ongoing projects.

Fix project issues and perform root cause analysis. Providing solutions to multiple project managers to help you complete your projects faster. Create an integrated system that minimizes the risk of error With the help of a few other employees to solve each project's problems. Cooperate with stakeholders to speed up on-site photo reports.

Develop a strategy to provide investment to investors. Analyze the Futures market and draw conclusions for investors looking for a new investors. Built trusted relationships with investors by getting to know them on a personal level and making their comfort a priority.

Providing a waqf program to potential donors. Presentation of waqf program in Indonesia. make a strategic plan to deliver the waqf programs.