hamzaakhan

Investigated, tested, and developed solutions and workarounds by collaborating with users and team members, successfully resolving 80% of client issues and ensuring smooth operations. Fine-tuned over 15 CRM-related scripts and utilities, streamlining processes and improving system functionality for users. Increased Microsoft Dynamics CRM functionality by 25% by leveraging SDKs to meet diverse client needs and enhance business applications. Created functional and technical specifications for over 10 system enhancements and integrations, achieving seamless integration with other business applications. Automated key processes and reduced manual tasks by 30% by developing and implementing more than 20 custom MS Dynamics CRM plug-ins and workflows. Customized over 50 CRM entities, ribbons, sitemaps, workflows, plug-ins, and business rules, integrated 5 custom web pages, and produced 10 advanced dashboards and charts, optimizing user efficiency by 35%.

Customized SuiteCRM for over 10 clients by tailoring modules, layouts, and workflows to meet specific business needs, increasing user satisfaction by 30%. Boosted more than 15 custom SuiteCRM modules, improving system functionality and streamlining operations across various departments. Led over 5 successful SuiteCRM migrations, ensuring data integrity and system performance with a 98% success rate and minimal downtime. Unified SuiteCRM with over 10 third-party APIs, improving data synchronization and automation, and reducing manual processes by 40%.