happytina
Computer Science Graduate And Professional Video Creator/Editor
Highly motivated and versatile Computer Science graduate and professional Video Creator/Editor with strong experience in digital media production, software tools, and remote collaboration. Skilled in creative storytelling, post-production, and editing software (Adobe Premiere Pro, After Effects, DaVinci Resolve, Final Cut Pro), as well as technical problem-solving and programming. Seeking remote opportunities to contribute to innovative projects in tech, digital media, or creative industries.
Experience: 9 years
Yearly salary: $62,000
Hourly rate: $30
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience
Customer Service Representative
Access Bank Plc 2011 - 2014
Handled customer inquiries, complaints, and feedback through phone, email, chat and social media, ensuring a high level of client satisfaction. Assisted customers with product/service information, order processing and technical troubleshooting. Resolve conflicts and escalated issues appropriately achieving a 100% first-contact resolution rate. Recognized for patience, empathy and problem-solving skills, leading to repeat business and positive reviews.
Sales Representative
MTN Trade Partner 2008 - 2010
Engaged in driving sales for the organization and developed and maintained strong relationships with clients, ensuring repeat business and customer satisfaction. Negotiated contracts, handled objections and closed deals while maintaining positive client relationships. Collaborated with marketing teams to align sales strategies with promotional campaigns, boosting customer engagement.
Skills
copywriting
english