harryh

Director Of Operations

Experienced operations director with a background in web 3 media, community management, and customer service. Proven track record in overseeing administration, leading teams, and executing large-scale events. Unique hybrid skillset - classically trained actor with 15+ years experience in the film and theatre industries, with a passion for tech start ups and an impressive CV.


Experience: 6 years

Yearly salary: $60,000

Hourly rate: $30

Nationality: 🇬🇧 United Kingdom

Residency: 🇬🇧 United Kingdom


Experience

Community Manager
Launch MBA
2020 - 2022
Managing a community of makers and creators on Discord, running community events, onboarding new members, and creating high-quality video content.
Customer Service
Prison Voicemail
2020 - 2021
Managing all telephone and email enquiries, ensuring high levels of customer service, and processing new accounts.
Acting Teacher
Young Actors Theatre Islington
2018 - 2019
Teaching children aged 6-17 and planning lessons suitable for various age groups.
Production Assistant
1stAveMachine
2015 - 2015
Handling client inquiries, creating project treatments, and organising production shoots.
Sales and Admin
The Carpet Library
2012 - 2015
Managing administrative duties, designing the company website, and overseeing project progress.
Style Advisor
Joy
2010 - 2011
Assisting in store management, maintaining customer service standards, and liaising with management.
Dry Goods
Waitrose
2009 - 2009
Replenishing stock and assisting customers in the dry goods department.
Corporate Host
Fulham Football Club
2008 - 2009
Hosting VIP guests at matches, preparing dining areas, and serving meals.

Skills

admin
customer-support
operations
virtual assistant
community-manager
english