hidaryasi

Senior Regional Product Operation

I’ve been running solo Product Ops& Management for the SEA market (Indonesia, Thailand, Vietnam) at a top micro-insurance fintech and I’d love to bring that same energy to your team.

🔧 Cut ops bug tickets from 500/month to 90/month by integrating QA + tech/business ops (no added headcount)
📈 Increased operational efficiency 20%, enough to reduce internal manpower
🚀 Launched insurance products with 25% user adoption + $50K revenue in 3 months across multiple e-commerce partners

I also act as internal Tech Support, run incident management, and have experience in data testing, API integrations, and cross-team collaboration all while managing 3 markets end-to-end.

Would be happy to help you scale product delivery, reduce ticket noise, or set up lean ops across multiple markets.

⬇️ Here's my CV at a glance:
https://hidawork.my.canva.site/

On a personal note  I’m passionate about blockchain, global education, women in tech, and I love diving into world history, AI innovation, and building edtech communities.

Let me know if you'd be open for a quick chat this week? :)


Experience: 5 years

Yearly salary: $36,000

Hourly rate: $30

Nationality: 🇮🇩 Indonesia

Residency: 🇸🇬 Singapore


Experience

Assoc. Project Manager Material Dismantle & Redeployment
Huawei Tech Investment.Co,Ltd
2021 - 2022
1. Managed over 2,000 IP RAN and wireless deployment sites across multiple regions. 2. Developed meticulous project plans and resource allocation strategies, optimizing project execution and ensuring on-time delivery. 3. Managed purchase orders, acceptance processes, revenue invoicing, and plan accuracy. 4.Tracked daily progress to ensure alignment with project goals. 5. Delivered $200,000+ projects, earning the Galloping Horse Award.
Jr.Software Engineer
Chengdu Suncaper Data .Co,Ltd
2021 - 2021
1. Develop Web Application for E-commerce Shopping clothes. 2. Drive product development process from understanding user needs, writing product story, collaborate with the team to ship the product in web development.
Marketing Developer & Customer services
OttrFinance
2021 - 2021
1. Conducted in-depth market research to identify target audiences and tailor campaigns aligned with blockchain user behavior. 2. Designed and executed social media campaigns across platforms like Twitter, Telegram, and Discord, increasing community engagement by 80% through engaging campaigns and AMAs (Ask Me Anything) with founders. 3. Collaborated with developers and product teams to highlight unique selling points (USPs) of the platform and drive visibility in the crypto community.

Skills

analyst
customer-success
customer-support
product-manager
project-manager
quality-assurance
recruiter
operations
english
chinese-mandarin
indonesian