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Customer Account Officer
Well organized and experienced Customer Account Officer with over 7 years of experience. Excellent in using SAP system related to sales administration. Adept at sales operation role in order to support the company in selling the products to the customers. Proven to develop and sustain long-lasting relationships with positive customer experience. Moreover, familiar with exportโs flow and documentation.
Experience: 7 years
Yearly salary: $60,000
Hourly rate: $35
Nationality: ๐ฎ๐ฉ Indonesia
Residency: ๐ฎ๐ฉ Indonesia
Experience
Customer Account Officer
PT BEKAERT WIRE INDONESIA 2017 - 2024
โ Created all the paperwork required for sales operations by entry the data into SAP system โ Processed the customer orders in SAP system in accordance with their purchase order and ensure the orders are properly scheduled for the delivery โ Ensured the delivery to the customer as promised โ Made sure that all required documentation is ready for all planned products shipment โ Handled the export shipments for the foreign customers โ Coordinated with the forwarding agent since booking the space of vessel process until the goods are arrived at the destination port (CIF term) or received by the customer (DAP term) โ Received the feedback from the customers regarding to the product quality โ Communicated the potential or actual orders to the technical team and production team โ Sent the invoice to the customer and follow up the payment before the due date
Finance Staff
PT PETRO ENERGY 2016 - 2017
โ Received the funds and make the payments in accordance with the financial procedures โ Ensured that all transactions are recorded and filed in an orderly manner โ Reconciled the bank statements โ Identified a financial transaction and ensure that the transaction is accurate โ Prepared monthly financial report โ Undertook any other duties that may be requested by the Finance Supervisor
Finance Staff
PT KUTAMA MINING INDONESIA 2015 - 2015
โ Managed the petty cash at mining site by making a forecast of budgets and actual expenses โ Ensured that all transactions are recorded in accordance with the financial procedures โ Kept accurate records for all daily transactions โ Prepared monthly financial report โ Undertook any other duties that may be requested by the Finance Supervisor
Operational Staff
PT BANK BUKOPIN, TBK 2008 - 2011
โ Maintained the services of banking transaction in accordance with guidelines โ In charged of the non-cash transactions and cash (especially for one-stop service) โ Possessed in-depth knowledge of bank products and services โ Managed the best services to meet the customerโs satisfaction (internal and external) โ Provided the solutions as well as the handling of customerโs complaints
Skills
admin
data-entry
finance
customer-support
english