hilmiramadhan
Customer Support
I am an active final-year Law student at Terbuka University. I am enthusiastic about learning new things, and my ability to work both independently and in teams allows me to contribute analytically and effectively toward success. I am motivated to continuously develop my skills and grow professionally. I am committed to fostering a positive and inclusive work environment.
Experience: 1 year
Yearly salary: $40,000
Hourly rate: $20
Nationality: 🇮🇩 Indonesia
Residency: 🇮🇩 Indonesia
Experience
Intern
Ministry of Defense 2024 - 2024
Supported staff in daily tasks, reducing workload and enabling greater focus on high-priority duties. Gained valuable experience in the legal sector by applying theoretical knowledge to relevant work situations. Analyzed problems and collaborated with the team to develop solutions. Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations. Participated in the harmonization of Ministry of Defense regulations. Contributed to the drafting of Ministry of Defense regulations.
Customer Service
Nutra Hasiat Internasional 2024 - 2024
Introduced and explained the benefits of herbal products to prospective customers through various communication channels including phone and chat. Implemented upselling and cross-selling strategies by recommending relevant additional products. Resolved customer complaints and issues promptly and effectively to increase satisfaction. Assisted customers in selecting herbal products tailored to their health needs.
Customer Service Online
Beauty Verse 2024 - 2025
Responded intensively to customer messages on social media. Helped customers understand the benefits of products that matched their needs. Resolved customer complaints quickly and effectively to increase sales. Created spreadsheets for customer complaints and shared them with other teams.
Campus Ambassador Internship
International MUN 2023 - 2023
Promoted International MUN online to attract audience participation. Conducted routine analysis of Instagram social media development. Promoted International MUN offline to attract audience participation.
Skills
analyst
communications
legal
customer-support
english
indonesian