huypham

Customer Success Lead

" I am a self-motivated person seeking to utilize my skills, exploring challenges and do
something meaningful.
I have 5 years of experience in Customer Service in different industries from Education, Beauty, F&B and Crypto Gaming. Through work experience I have sharpened my skills in Problem Solving, Communication, Adaptability and Leadership.
Currently, I'm working as Customer Success Lead for Thetan Arena, responsible for operating and managing of 2 team - Customer Service team and Community Manager team. Where we have more than 25M users and 500K community members."


Experience: 4 years

Yearly salary: $15,000

Hourly rate: $40

Nationality: 🇻🇳 Vietnam

Residency: 🇻🇳 Vietnam


Experience

Customer Success Lead
Wolffun Game
2021 - 2023
Customer Support Agent
Concentrix
2021 - 2021
Class Management Officer
Apex Leaders
2019 - 2021

Skills

community-manager
customer-success
customer-support
partnership
english
vietnamese