huypham
Customer Success Lead
" I am a self-motivated person seeking to utilize my skills, exploring challenges and do
something meaningful.
I have 5 years of experience in Customer Service in different industries from Education, Beauty, F&B and Crypto Gaming. Through work experience I have sharpened my skills in Problem Solving, Communication, Adaptability and Leadership.
Currently, I'm working as Customer Success Lead for Thetan Arena, responsible for operating and managing of 2 team - Customer Service team and Community Manager team. Where we have more than 25M users and 500K community members."
Experience: 4 years
Yearly salary: $15,000
Hourly rate: $40
Nationality: 🇻🇳 Vietnam
Residency: 🇻🇳 Vietnam
Experience:
| Period | Title | Company |
|---|---|---|
| 2021 - 2023 | Customer Success Lead | Wolffun Game |
| 2021 - 2021 | Customer Support Agent | Concentrix |
| 2019 - 2021 | Class Management Officer | Apex Leaders |
Skills:
community-manager
customer-success
customer-support
partnership
english
vietnamese