hyper
It Support Analyst
Bilingual: English & French
Experience: 5 years
Yearly salary: $80,000
Hourly rate: $45
Nationality: 🇨🇦 Canada
Residency: 🇨🇦 Canada
Experience
IT Helpdesk Technician (Co-op)
Canada Revenue Agency 2019 - 2019
Resolved hardware/software issues through deskside and remote support. Processed service tickets and provided end-user assistance. Set up IT equipment (workstations, phones, tablets) and performed OS/software installations. Supported Windows 7 to Windows 10 migration.
Skills
customer-service
customer-success
customer-support
network-engineer
office manager
security
analyst
english
french