ichanthan

Project Administrator/Community Manager

I'm a seasoned Project Administrator & Community Manager with over 4 years of experience in the startup crypto space and I am currently looking for a role that will utilize my skills and abilities in Community Management, Team and Organizational Leadership and problem-solving skills. Here are some of my notable achievements and experiences at Eagle Network:

• Grew Official Eagle Network Telegram community from 10,000 to 130,000 members (1,200% growth) within 12 months by implementing targeted engagement strategies, daily content updates, & interactive discussions, resulting in a 40% increase in active participation. 
• Successfully managed a community crisis during a token launch and ICO by implementing a transparent communication strategy, restoring trust, and maintaining community favor, therefore, resulting in a successful ICO of EgonCoin raising over $2 million USD through listings on Coinstore and MEXC, and driving a 50% increase in token holder participation
• Played a key role in HR management, including recruiting, onboarding, and training new team members, resulting in a 30% reduction in onboarding time.
• Trained a diverse team of 30+ Local Administrators and Support Team Members, managing country-specific and local online communities, and improving team efficiency by 40% by reducing delays in response times by 20% through a structured training and mentorship. 
• Collaborated closely with Co-Founders, marketing, product, and development teams to align community initiatives with company goals, resulting in a 25% increase in user retention. 
• Organized and hosted virtual events, AMAs, and live streams with an average attendance of 150-300 members, boosting brand visibility and fostering community loyalty. 
• Resolved 100+ community queries weekly with a 95% satisfaction rate, ensuring timely resolution of concerns and escalating critical issues to relevant teams for swift action.
• Maintained 98% compliance with community standards, fostering a positive and inclusive brand image across all platforms 
• Developed and executed 10+ campaigns focused on cryptocurrency and blockchain trends, driving a 40% increase in brand engagement and meaningful discussions.
• Utilized analytics tools such as Telegram Channel Analytics, refined strategies, and achieved a 25% improvement in content reach and engagement.


Experience: 4 years

Yearly salary: $130,000

Hourly rate: $50

Nationality: 🇵🇭 Philippines

Residency: 🇵🇭 Philippines


Experience

Head of Local Administration
Eagle Network
2002 - 2023
• Played a key role in HR management, including recruiting, onboarding, and training new team members, resulting in a 30% reduction in onboarding time. • Trained a diverse team of 30+ Local Administrators and Support Team Members, managing country-specific and local online communities, and improving team efficiency by 40% by reducing delays in response times by 20% through a structured training and mentorship. • Resolved 100+ community queries weekly with a 95% satisfaction rate, ensuring timely resolution of concerns and escalating critical issues to relevant teams for swift action. • Maintained 98% compliance with community standards, fostering a positive and inclusive brand image across all platforms

Skills

brand-marketing
business-development
consulting
customer-success
customer-support
growth-marketing
marketing-communication
marketing-strategist
project-manager
community-manager
english