idrisbusari

Information Technology Support

Experienced IT Help Desk Technician and media broadcasting professional with a strong background in customer service, technical support, EMR systems, and multimedia production. Proven ability to maintain IT operations and deliver engaging multimedia content in fast-paced environments. Idris Busari - Bondex


Experience: 4 years

Yearly salary: $184,000

Hourly rate: $90

Nationality: 🇺🇸 United States

Residency: 🇺🇸 United States


Experience

IT Help Desk Technician
Heart City Health
2020 - 2024
*Proactively manage and resolve IT-related issues to ensure uninterrupted service. *Assist in the management and maintenance of electronic medical records. *Collaborate on IT and EMR-related projects to enhance system efficiency. *Provide exceptional customer service to staff and users, ensuring their technical needs are met. *Troubleshoot various hardware and software issues across the organization.
Mixer Cleaner
Parker Engineered Seals Division
2018 - 2019
*Maintained cleanliness and hygiene of production mixers to enhance safety standards. *Operated forklifts to transport materials safely around the factory. *Assisted in the general upkeep of the plant, ensuring a clean and organized environment.
Community Media Broadcast and PR Rep
Radio Horizonte
2017 - 2021
*Researched and curated music selections for broadcast segments, enhancing listener engagement. *Designed and developed websites for various radio programs, improving online presence. *Conducted interviews to facilitate community outreach and share important messages with the public. *Managed social media channels to promote radio shows and connect with the audience. *Assisted in event planning for live broadcasts and community gatherings.
Unit Activity Volunteer
GreenCroft Communities
2016 - 2020
*Provided compassionate support and assistance to healthcare residents, enhancing their well-being. *Coordinated wheelchair transportation for residents to activities, ensuring safety and accessibility. *Engaged residents in individual and group activities, fostering community and connection.
Production Staff
Lionshead Specialty Tires
2016 - 2017
*Conducted quality control checks to ensure conformity and safety of products. *Operated tire-changing equipment and performed wheel balancing to maintain high standards. *Neatly stacked inspected tires for efficient shipping and inventory management.

Skills

customer-support
english
yoruba