ikmalashshiddiq
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Indonesian native speaker with experience in customer chat support, digital operations, and technical support workflows. Skilled in handling user inquiries, resolving issues, verifying transaction data, and monitoring digital systems. Experienced working with VPS, web dashboards, QA testing, and structured documentation. Fast learner in crypto and Web3 platforms, comfortable with remote tools and support environments. Currently seeking remote Web3 or crypto support roles.
Experience: 2 years
Yearly salary: $18,000
Hourly rate: $10
Nationality: 🇮🇩 Indonesia
Residency: 🇮🇩 Indonesia
Experience
Customer Service & Data Operations
Geoff Max 2020 - 2021
Provided customer support via chat and phone. Resolved order and transaction issues. Managed inventory and transaction data using Google Sheets and internal systems. Coordinated delivery and fulfillment problem solving. Maintained data accuracy and daily operational records.
Design Setup Operator
BMS Digital Printing 2019 - 2020
Validated production design files before processing. Adjusted layouts using Adobe design tools. Performed quality control checks to reduce errors. Provided technical file preparation support.
Skills
blockchain
chatbot
customer-service
customer-support
data-entry
research
web3
english
indonesian