immyc
Customer Success Manager
I've spent the last 5 years working in customer success across a range of industries. In the latter years I have been focusing on PR, influencer and social marketing.
On the side I have been working for myself on my Social Media Management business helping small businesses and professionals show up online.
I love to travel so UGC and content creation is an additional side project for me.
For my next role I'm looking to further cement myself into customer success or social media marketing. If I can combine the two that would be ideal but they are both avenues I am extremely passionate about.
On the side I have been working for myself on my Social Media Management business helping small businesses and professionals show up online.
I love to travel so UGC and content creation is an additional side project for me.
For my next role I'm looking to further cement myself into customer success or social media marketing. If I can combine the two that would be ideal but they are both avenues I am extremely passionate about.
Experience: 5 years
Yearly salary: $10,000
Hourly rate: $15
Nationality: 🇬🇧 United Kingdom
Residency: 🇹🇠Thailand
Experience
Senior Customer Success
The Influence Room 2024 - 2025
Managed 30 key accounts, overseeing influencer campaigns from start to finish. Handled day-to-day client management, campaign execution, influencer coordination, and renewals. Led the company’s influencer collaborations, ensuring consistent and engaging brand presence across social media platforms. Worked closely with high-profile clients, including Amazon, Lindt, La Redoute and Revolution Beauty
Skills
account-manager
admin
brand-marketing
community-manager
customer-success
customer-support
digital-marketing
influencer-marketing
operations
social-media
tiktok
video-creator
marketing
english