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Review and moderate the platform by following the policies, processes, and guidelines. Review and investigate 3D, visual, graphic, audio, and text content. QA. Investigate and validate content moderated by other moderators. Take action on content as defined by policies and remain bias. Ability to navigate through policy ambiguity. Act as a 'Subject Matter Expert', SME. Moderator Coaching. Reporting to TL with moderation reports.

ATS/CRM coaching and trainer. Reporting and SME tasks. Process improvement (roadmaps, workaround, feature implementation, documentation). Coordinate with Product Owners to understand current processes. Oversee Workday-Avature ATS integration process for Talent Acquisition EMEA. Identify bugs/challenges on the WD-Avature integration process. Partner with technical teams from NA, GM areas, and the OPS Leads on a global scale. Guide the implementation and testing of the new CRM functionality for Avature. Configure Avature ATS for lists, email templates, and dashboards. Develop training and reference guidelines for the TA, Country, and Area Leads.

Call center – customer support and troubleshooting (refunds, W2-forms, hire/termination employees, customer complaints, system adjustments, other.). Team management. Designed, optimized paid advertising campaigns (Facebook, IG, Tiktok, Google Ads). Graphic design, video editing tools and SEO (Canva, Adobe Creative Suite, CapCut). Grow an online community, encouraging brand loyalty and customer interaction. Collaborate with internal teams to maintain cohesive brand identity. Research, recruit, onboard and maintain relationships with influencers. Oversee influencer campaigns, ensuring timely content delivery and brand alignment. Handle agreements, payments, and deliverables while ensuring brand compliance. Monitor campaign success using KPIs like engagement, reach, reporting. Stay updated on brand trends and competitor strategies. Team Collaboration: Work with marketing and product teams. Foster interaction between influencers and their audiences via giveaways, tutorials, Q&As. Event Coordination: Manage influencer involvement in brand events like launches.

Taleo Aruba, ATS. Scheduling; phone screening. Maintain the Global Talent Acquisition SharePoint site. Supported Team Leader on various research initiatives. Participates in recruitment market intelligence gathering, data collection, and analysis. Maintained all recruiting research, data, and reporting confidential.