ionutgaucan
Content Creator
(EX BINANCE)
https://www.binance.com/en-IN/feed/profile/15588599
Support the customers via a live chat, identifying and solving the problem on the Binance Platform
(Orders, Trades, on-chain analysis, KYC, Deposits, Withdrawals)
-Identify and evaluate customers’ needs to deliver satisfaction
-Provide accurate, valid and comprehensive information
-Manage complaints, provide proper solutions and options within the time limits; follow up to secure
resolution
-Follow communication procedures, guidelines, and policies
Experience: 3 years
Yearly salary: $50,000
Hourly rate: $35
Nationality: 🇮🇹 Italy
Residency: 🇮🇹 Italy
Experience:
| Period | Title | Company |
|---|---|---|
| 2022 - 2023 | CS-Specialist | Binance |
Skills:
brand-marketing
content-marketing
crypto
data-science
trader
copywriting
english
italian
romanian