itomnat

Meets work standards by following production, productivity, quality, and customer-service standards; resolving operational problems; identifying work process improvements in relation to Gaming Fraud Investigation for VGW Games (Chumba Casino, Luckyland Slots, Global Poker) and performing risk assessments to determine level of fraud risk and prioritize investigations. In addition, reducing fraud losses by implementing effective fraud prevention strategies and monitoring systems. Maintained updated knowledge of relevant regulations and industry best practices to continuously improve AML/KYC processes. Collaborated with cross-functional teams to develop and implement AML/KYC policies and procedures, ensuring regulatory compliance. Investigated customer accounts for risk assessment in accordance with AMLm KYC, and fraud investigation. Developed key performance indicators to measure the effectiveness of AML/KYC processes and identify areas for improvement. Tools: FeatureSpace, Jira, Zendesk, Salesforce, Confluence, Google Workspace (Sheets, Docs, Slides), LexisNexis, Slack, Jumio, Databricks,Redash,Snowflake, ARIC Prod(FeatureSpace).