itsjustea

Gathered and documented business and functional requirements by working with stakeholders across product, engineer and operations teams. Translated requirements into 5+ process flows and product requirement documents to support feature design. Authored 15 user stories to implement cash ledger enhancements. Contributed into product ideation and designing for Digital Payment Token (DPT) services to improve system workflows and user experience.

Supported planning and implementation of data loss prevention security across the whole company (5-6 departments) and process improvement initiatives using Trellix and Skyhigh Security platforms, protecting hundreds of internal files and enterprise data. Automated internal workflows using VBA, reducing manual time by 30% and improving reporting efficiency for security alerts. Developed and maintained PowerBI dashboards to track operational and security key metrics, reducing manual report compilation time from 4 hours to 30 minutes enabling SecOps team to monitor security trends.

Developed 3-5 end-to-end product features for a full-stack web application using React, Golang (Gin), and MySQL, contributing to core system functionality and database integration. Built and validated 10+ RESTful APIs endpoints using Postman to ensure reliability and functional correctness. Worked within an agile team of 4 members to refine feature behavior and improve application usability.

Performed UAT & Regression Testing for 100 different stories to validate product functionality and maintain platform stability, debugging around 80 bugs across platform, improving release quality and reducing post-deployment issues. Designed & implemented 3 Power Automate Robotic Process Automation (RPA) workflows to automate report reconciliation and deposit creation, reducing manual processing time from 3 days to 2 hours. Collaborated with Technology, Compliance Department & Project Managers to support roll out DPT and Custody Platform. Participated in Agile sprint cycles, testing new features and reporting defects to improve release quality.

Reviewed project deliverables to ensure compliance with documentation and reporting standards. Analysed differences between policy document versions to support impact assessment and system design considerations. Designed templates to collect structured test data from users and monitored submissions across multiple organisations, improving tracking and completeness.