itsmccrypt
Experienced Community Manager
Experienced customer support specialist with a robust background in Web3 and social media management. Proficient in offering technical support, resolving user issues, and enhancing the overall user experience. Committed to clear communication and quick resolution of technical inquiries, ensuring customer satisfaction and product efficiency. Skilled in multitasking, time management, and establishing positive customer relationships. Eager to apply problem-solving abilities and technical knowledge to support users and contribute to the team's success. Very much willing to be trained.
Experience: 3 years
Yearly salary: $40,000
Hourly rate: $15
Nationality: 🇵🇠Philippines
Residency: 🇵🇠Philippines
Experience
Customer Service Representative
Transcom Worldwide, Philippines 2020 - 2020
As a CSR at Transcom, specialized in addressing customer issues and concerns through both phone and chat communications under Billing account. Proficient in managing multiple queries and tools simultaneously, ensuring customer satisfaction through prompt and accurate responses, and maintaining professionalism under pressure.
Skills
community-manager
content-writer
intern
moderator
seo
social-media
english