jaymineh

- Overseeing and coordinating critical production deployments, ensuring zero-downtime with rollout strategies. - Collaborating with cross-functional teams (Dev, QA, Product) to align infrastructure with business goals. - Leading a team of DevOps engineers and guiding best practices in infrastructure automation and cloud architecture. - Enhancing security by integrating SonarQube/Checkmarx into pipelines, catching critical vulnerabilities before release. - Implementing container hardening procedures, using private registries and vulnerability scanning at build time. - Fine-tuning AI models using RAG with proprietary data, enabling AI systems deliver context-specific answers to internal queries. - Integrating and deploying AI/LLMs within the company’s private cloud environment, ensuring sensitive data remains on-premises and compliant with internal security policies. - Importing in-house AI models as IDE code assistants, empowering developers with context-aware support, accelerating code reviews and reducing average troubleshooting time by ~30%.

- Designing and implementing scalable CI/CD pipelines using GitLab & GitHub Actions. - Utilizing ArgoCD & Helm for Kubernetes resource deployment, management and health checks. - Leveraging Datadog & SigNoz APM, reducing Mean Time to Resolution (MTTR) for critical incidents by ~20%. - Optimizing EKS auto-scaling policies, resulting in reduced monthly cloud costs while maintaining availability. - Automating & streamlining infrastructure provisioning in EKS & GKE clusters using Terraform & Helm. - Utilizing Bash & Python scripts to automate repetitive tasks to increase productivity. - Collaborating with developers to troubleshoot code builds & deployments.

- Partnered with project managers to track and communicate project status, ensuring alignment with business objectives and timely delivery. - Managed a cross-functional team of engineers, balancing leadership responsibilities with hands-on DevOps tasks, overseeing project delivery while automating infrastructure. - Collaborated with internal teams to design and deliver scalable software solutions tailored to customer requirements. - Acted as an escalation point for engineers, resolving advanced technical issues and enhancing customer satisfaction. - Engaged directly with clients during critical phases to address needs, consult technically, and ensure satisfaction with delivered solutions. - Drove cloud and infrastructure integration while providing leadership on project implementations. - Conducted technical training sessions for engineers on infrastructure automation and cloud management.

- Reduced build and deployment times by 40% by implementing CI/CD pipelines with Jenkins & GitHub Actions. - Employed Docker and Kubernetes to containerize applications and enable seamless deployment and management of microservice architectures. - Utilized Terraform to automate and manage secure and scalable infrastructure, reducing time spent provisioning infrastructure. - Implemented log aggregation, monitoring and visualization on deployment pipeline using the ELK stack, enhancing observability. - Managed public & private cloud environments, optimizing resources and enforcing security best practices. - Collaborated with cross-functional teams to design secure infrastructure solutions that adhere to industry best practices and compliance standards.

- Developed and troubleshot automated workflows (Power Automate) integrating with Azure DevOps, Azure AD, JIRA, OneDrive for Microsoft stakeholders. - Hosted group and one-on-one trainings which led to the increment of teammates' competency in Azure, while constantly maintaining a KPI rating of above 4.7/5. - Created and troubleshot enterprise Power Apps for Microsoft stakeholders. - Built and maintained Power Virtual Agent chatbots, enhancing business automation for Microsoft stakeholders. - Collaborated across teams to develop integrated cloud solutions involving Azure, Dynamics 365, SharePoint, Office 365, GitHub etc. - Assisted teammates in configuring, deploying and troubleshooting resources on Microsoft Azure.