jayraps

Executive Account Manager

I am a results-driven professional with a diverse background in account management, HR support, sales, and legal administration. Over the years, I have successfully managed client accounts, exceeded sales targets, and provided exceptional administrative and HR support, consistently delivering measurable results. My expertise lies in building strong client relationships, optimizing operational efficiency, and leveraging technology to drive productivity.

I am currently seeking a role as an Account Manager, Account Executive, or Client Relationship Manager where I can utilize my skills in client management, communication, and problem-solving to contribute to business growth and exceed client expectations. Additionally, as a recent holder of a Community Management Certification, I am open to entry-level community management roles where I can hone my skills, foster engaged communities, and contribute to the growth and success of the organization.


Experience: 5 years

Yearly salary: $28,000

Hourly rate: $10

Nationality: 🇰🇪 Kenya

Residency: 🇰🇪 Kenya


Experience

Judicial Intern
Kenya Judiciary
2022 - 2022
Provided administrative support for 50+ legal cases, contributing to efficient court proceedings. Developed meticulous attention to detail and interpersonal skills through direct interaction with legal professionals.
HR Assistant
EuroSchool of Tennis
2020 - 2021
Managed 100+ employee records, ensuring accuracy and compliance with HR policies. Supported billing tasks with the finance team, reducing processing time by 10%. Assisted in onboarding 20+ new employees, enhancing the onboarding experience and improving retention.
Virtual Sales Agent
Jumia Kenya
2018 - 2021
Exceeded sales targets by 15% for three consecutive quarters, driving revenue growth. Cultivated client relationships, achieving a 90% client retention rate. Provided exceptional customer service, resolving inquiries and issues promptly.
General Assistant
County Government of Nakuru
2017 - 2017
Managed 100+ employee records, ensuring accuracy and compliance with HR policies. Supported billing tasks with the finance team, reducing processing time by 10%. Assisted in onboarding 20+ new employees, improving the onboarding experience.

Skills

account-manager
admin
communications
community-manager
customer-success
customer-support
email-marketing
legal
remote
virtual assistant
english