jdtp18

Operations Support Executive

Venezuelan with full right to work in the UK. Bilingual economist with over 3 years of experience in the cryptocurrency industry and 5+ years in Customer Success, working with both B2C and B2B sectors. My background includes solution development, team leadership, consultancy, and direct sales experience. Equipped with the Google Data Analytics Professional Certificate, I have skills in Google Sheets, SQL, Power BI, and the R programming language. Currently, I am an Operations Support Executive managing customer accounts with HubSpot CRM, supporting and improving business operations for our customers.


Experience: 5 years

Yearly salary: $40,000

Hourly rate: $20

Nationality: 🇪🇸 Spain

Residency: 🇬🇧 United Kingdom

Experience:

Period Title Company
2017 - 2018 Metadata Systems Operations Assistant Universal Music Group
2023 - Operations Support Executive Cat Media Ltd
2021 - 2023 Customer Success and Quality Assurance Specialist Blockchain.com
2020 - 2021 Customer Success Analyst Blockchain.com
2018 - 2020 Studio Manager / Head Studio Engineer Cafe Music Studios

Skills:

analyst
crm
customer-success
customer-support
data-entry
microsoft
sql
sales
english
spanish