jescano
Product Support Analyst
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Skilled in being a multi-tasker as well as adapting to the fast-paced environment.
Experience: 8 years
Yearly salary: $30,000
Hourly rate: $30
Nationality: 🇵🇠Philippines
Residency: 🇵🇠Philippines
Experience
Business Process Analyst
PAC APL / CMA CGM 2017 - 2022
Migration of PAC APL System to CMA CGM System. Handling of Tariff Rates in various System (Web App/Java App). Interpreting Tariff Structures/Surcharges/Languages. Analyzing or Identifying various Locations and Trades. Answering of emails/inquiry regarding System Logics.
Credit & Collections Coordinator
Alsgro Industrial & Dev. Corp. 2016 - 2017
Processing of all new sales accounts. Receiving of payments and daily monitoring of client’s account. Assesses & evaluates customer’s concerns regarding their lot account. Transferring of Ownership & other related tasks to real estate company.
Data Analyst
Southspring Development Inc. 2016 - 2016
Updates and maintains client's information through the use of System. Was absorbed by the sister company (Alsgro Industrial & Dev. Corp.).
IT Admin Staff
Mapfre Insular Insurance Corp 2015 - 2016
Completed Internship for 500 hours. IT Help Desk - Answering of IT related concern via emails/phone call.
Skills
analyst
english