jezam

-Built infrastructure for data democratization, serving cross functional teams across 15 countries. -Reduced technical debt by a factor of ~4 for data warehousing by automating extraction (Python), transformation (SQL- dbt) for millions rows of data from various sources (Google Sheets, Salesforce, Planday scheduler, G and Meta Ads and from ‘Otter’ POS). -Developed and maintained ETL orchestration via Python cron jobs, Airbyte and Airflow. -Identified invoice process efficiencies for local finance S&P teams and harnessed Workday data provided by USA data engineers. -Resolved a critical billing gap by leading the development of a scalable solution to supplement the ‘Otter’ POS system, ensuring accuracy for millions of food orders across Europe and the Middle East, prompting expansion to APAC. -Developed analytics models (via dbt) for over 35 managers across Facility Ops, Sales, Marketing, Customer Success, FS&P and C-Suite teams, adapting for local differences in business processes, staff hierarchy, customer segments and date/time granularities. -Built KPI reporting (Google Looker, Sheets, Python Notebooks) for daily use, along with tracking of tools’ usage. -Enabled reduction in invoicing errors by 50%, cuts in cycle time by 10 days, and decreased quarterly customer churn by 17%. -Modelled attribution, CAC, LTV, sales funnel metrics and operations reporting, improving P&L accuracy and teams’ management. -Boosted operational efficiency and profitability, reducing facility costs by 35%, improving invoicing accuracy and customer acquisition cost. Helped increase regional profits by 41% to £996k.

-Secured £500k grant for technical innovation, assisted in search for fundraising for Series A, managed community engagement. -Responsible for recruitment and onboarding process of 12 different roles across Product (design, front & backend) and Sales. -Setup recruitment partnerships with Oxford, Cambridge, UCL and Imperial Universities increasing applicant numbers 30%. -Represented company at Immersive Technologies: Oxford, NATO 2019 Summit, AWS 2019 Summit.

8th member of company; headhunted by former LEK colleague; helped establish business processes. -Responsible for market positioning research in VR sector and B2B SaaS for design industries, disseminating knowledge to C-Suite. -Project managed office move and expansion to accommodate 50 employees, in 2 months, with £15k budget.

Full-time contracts at various firms including EY, Plural Strategy Group and mostly L.E.K. Consulting. - Created market and product segmentation reports covering industrials, design, transport, FMCG, pharmaceuticals and entertainment e-commerce sectors, as well as macroeconomic research specific to each project utilizing PESTLE and other frameworks -Led market research interviews and survey campaigns for English and French markets; covering 100s experts, across 15 countries -Summarised insights, presented highlighted trends to LEK Consultants, Managers and Senior Partners -Validated hypotheses of markets’ dynamics by data mining and analysing 10,000s of product SKUs

Sole Junior Consultant in team of 9, delivering the digital transition of Ofsted’s entire operations and some of Dept. of Education. Maintained most billable rate as Consultant for 2 consecutive years across 3 projects. Project 1: Automated ERP solution for Education remit (c.60k end-users), £10mil project. Owned 20% of project requirements from business analysis, solution design/implementation, QA and go-live delivery. Project 2: Project manager of software change project for incorporation of weekly changes to policies /processes of the DfE and DfH. Led with software engineers and customer success teams and delivered solutions ahead of SLAs, 40% of the time. Project 3: Sole project resource to build a recruitment portal for Ofsted Inspectors and process automation tool. Assumed control of failing project and intense workload, delivering to milestones and above expected minimum-viable product. Praised by clients for taking initiative to author a high-quality 75-page design/operating manual.

-Initiative shown as Analyst led to taking on additional responsibility in client acquisition for new business venture. -Secured and led meetings with ministers from 30 different nations at an international travel fair (FITUR).

-Proposed and improved proprietary country ranking methodology metrics, securing business opportunities in the Caribbean. -Co-produced market positioning strategy proposals for governments in 5 countries.