jlagustin

Implementation Consultant

I have over two years of experience in a consulting
role and over more than a decade of experience in CRM and data management, mainly, data manipulation and presentation, data analysis, data importing to a system. I have vast experience in stakeholder/client management as needed on my current role providing assistance on end to end implementation.

I'm looking for jobs between consulting and data analysis, leaning towards an analyst role.


Experience: 2 years

Yearly salary: $10,000

Hourly rate: $50

Nationality: 🇵🇭 Philippines

Residency: 🇵🇭 Philippines


Experience

Associate Tech Specialist
Tech Mahindra Limited
2014 - 2018
Oversee all Change and Release requests in the CRM including requirements and meetings with Service Level Manager, Project Managers to better understand the Change to be made before seeking approval from the Change Head.
Reporting Analyst
Transcom Worldwide (Philippines) Inc.
2013 - 2014
Develop, analyze new reports, and update workbooks for existing reports while ensuring data integrity, quality, and ensuring report SLAs.
Process Expert
Maersk Global Service Centre (Ltd.) Philippines
2011 - 2013
Update reports required by the business function. Developing process improvement through simple macros and Access Database. Involved in two process improvement project to track and expedite turn around time of containers from ports.
IT Troubleshooter
Silver Finance Inc.
2009 - 2011
Writes technical specification documents for system modification and research for new technologies. Part of the team that developed hot fixes for a Loan Management System. Provided IT support to departments and branches.

Skills

analyst
big-data
consulting
data-entry
project-manager
english