jmohan111

Senior Operations Analyst

 


I am a banking and financial services professional with 20+ years of experience across operations, investments, client servicing, regulatory controls, digital banking transformation, reconciliation, and process improvement in the UAE and India.


Having completed professional learning in blockchain and digital assets through the University of Pennsylvania, INSEAD, and Binance Academy, I am actively seeking to transition into the crypto and digital assets industry in non-technical operational roles.


I am particularly interested in remote opportunities in Digital Asset Operations, Crypto Operations, Compliance, AML/KYC, Client Services, Business Operations, and Operational Risk & Controls. I bring a strong background in regulated financial environments and a practical, process-focused approach that can be readily applied to digital asset platforms, exchanges, fintechs, and blockchain-based businesses.


Location: I am currently based in UAE. However, I am open to work for remote roles in the crypto industry based out of India also.



Experience: 11 years

Yearly salary: $110,000

Hourly rate: $50

Nationality: 🇮🇳 India

Residency: 🇦🇪 United Arab Emirates


Experience

Operations Officer
URAL CAPITAL LLC
2025 - 2026
• Supported daily operations for proprietary cryptocurrency trading activities across multiple exchanges. • Monitored trade execution, fund transfers, and exchange balances. • Performed daily reconciliation of positions, wallets, and transaction records. • Assisted with collateral management and funding operations for derivatives trading. • Investigated operational incidents and trading discrepancies. • Generated daily P&L, exposure, and risk reports for traders and management. • Collaborated with trading teams to maintain operational efficiency. • Identified and implemented process improvements to reduce operational risk.
Operations Officer
NATIONAL BANK OF RAS AL KHAIMAH (RAKBANK)
2008 - 2025
• Led a 15-member team across the UAE and India, overseeing post-account-opening services and maintaining SLA. • Managed priority service requests for HNI and royal family clients, resolving complex issues and complaints. • Validated Customer Information Files (CIFs) in line with KYC/AML policies; verified profile changes, signatory updates. • Coordinated with Credit, Collections, Compliance and Operations teams to deliver projects and BAU activities. • Reviewed and updated SOP, identified process improvement opportunities and contributed to workflow automation. • Supported migration of operational processes to SSC in Chennai and led BAT for digital banking and dormancy modules. • Handled exception reporting, account maintenance and closure activities, liability documentation and operational controls. • Processed subscriptions and settlements for mutual funds, open-ended and structured products, and bonds for HNI clients through asset managers and settlement agencies including Euroclear and Clearstream. • Calculated and accounted for coupons and matured structured products, ensuring timely credit to client accounts. • Reconciled third-party insurance products, commissions, Assets Under Management (AUM), SWIFT transactions, suspense accounts and provisions. • Prepared daily and quarterly MIS reports to support investment operations oversight and transactional accuracy.
Specialist
FIDELITY MANAGEMENT RESEARCH
2006 - 2008
• Researched and set up securities including mutual funds, bonds and shares using Bloomberg, CUSIP Web, Reuters and FTS. • Verified security and issuer data across vendor sources, assigned industry classifications and completed issuer audits. • Processed corporate actions including amalgamations, reconstructions, coupon distributions and redemptions in accordance with internal policies and AML controls.
Senior Associate
FIDELITY MANAGEMENT RESEARCH
2004 - 2006
• Coordinated task allocation and daily workflow within the IDOG team; acted as backup to the Team Lead. • Liaised with US-based colleagues, escalated process and technical issues, and supported delivery against SLA

Skills

compliance
customer-support
kyc
operations
research
trader
english
malayalam