joeiy
Community Moderator And Customer Support
I am a discipline professional with a knack for excellence and quality customer service delivery, with my skillset and experience i intend to join web3 companies in the capacity of a customer representative and/community moderator depending on what role is specified.
In the past i have shown a sterling and diligent attitude towards my job as a professional and my superiors speaks highly of my work ethics and would be available to a speak with any potential recruiter.
Experience: 4 years
Yearly salary: $10,000
Hourly rate: $10
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience
Community support
SATRep 2023 - 2024
At SATRep, I managed a growing Web3 community during product development phases, providing detailed user feedback to core development teams and ensuring smooth communication between users and developers. I also ensured fair moderation and inclusive community practices.
community moderator
Venom foundation 2022 - 2023
At Venom Blockchain, I supported a dynamic and fast-growing Web3 ecosystem by managing daily community operations, analyzing user metrics, and delivering outstanding technical support. I worked closely with internal teams and partner projects to ensure positive user experiences, rapid conflict resolution, and continuous improvements across community channels.
community manager
Dreams Quest 2021 - 2025
At Dreams Quest, I manage a thriving global Web3 community focused on blockchain gaming and NFT innovation. My role involves building engagement strategies, facilitating direct communication between C-level executives and over 40,000+ community members, and overseeing daily operations across Discord, Telegram, and social channels.
Skills
community-manager
content-writer
customer-support
non-tech
virtual-assistant
english