johnsonlai628

• Monitored market quotations across multiple trading environments and handled pricing anomalies in real time to maintain system stability. • Identified non-compliant or high-risk client trading behaviors and assessed potential exposure for risk mitigation. • Analyzed trading patterns using internal risk tools and prepared risk summaries for decision-making support. • Collaborated with dealing, compliance, and IT teams to resolve operational issues and improve cross-department workflows. • Assisted in risk process optimization projects and supported incident-response improvements assigned by senior management. • Contributed to building clearer internal SOPs and improving overall response efficiency for market and execution events

• Supported the development of automated SOP workflows to improve operational efficiency and reduce repetitive workload. • Analyzed daily processes to identify bottlenecks and used Python and generative AI tools to enhance documentation and streamline procedures. • Assisted with data organization, quality checks, and cross-department coordination to ensure accurate and consistent operations.